For urgent appointments we have extra slots that cannot be seen online including all appointments with Torben and beauty therapy as well as late cancellations/changes. For the above please call us:
Cancellation Policy: You can change or cancel your appointment online or by calling us on 02077395666 as soon as possible so we can try to reallocate your appointment. We will do our very best to fit you in as soon as possible. In return we expect you to give us good notice if you do not need your appointment so we can fit in someone else in need.
If you cancel with less than 24 hours notice and your appointment is not taken by another patient you will be charged 50% of the fee but if you miss an appointment without notice, then it will be 100% of the fee.
For Saturday and Sunday appointments you will be contacted prior to your appointment for confirmation and prepayment.
If you supply us with invalid mobile phone and email details your appointment might be deleted.
By making an appointment, you agree that you have read and accept these terms.
Our osteopaths and physiotherapists are registered with all major health insurances. BUPA and AXA/PPP have reduced their allowance to a level that will not make it viable for most clinics in Central London to work with them. We are therefore restricting our BUPA treatments to one osteopath, Tracy Davies and one physiotherapist, Robert Galloway until further notice. AXA/PPP have reduced their benefit to a level that makes it impossible for us to work with them.